The return shipment is free of charge for you within Germany during the 14-day right of return. Please send us an email to firstname.lastname@example.org. You will then receive a prepaid return label from us by email. Stick the label on the package, hand it in at a post office or packing station and keep the receipt with the shipment number.
Outside of Germany:
The customer bears the costs of the return. Please send the return to: Logentu Logistik GmbH, Einsteinstr. 10, 95643, Tirschenreuth Germany
Refund and exchange: